See the most common questions from our customers - this page may save you a call.


How do I find out how much I pay for electricity?

The easiest way is to determine your electricity cost and usage rate, is take a look at your utility bill. You may request a statement of your electrical usage for the last 12 months to get an average cost of your monthly usage.


What is net metering?

Net metering is the system that utilities use to credit solar energy system owners for the electricity produced by their solar panels. With net metering, you only pay for the electricity that you use beyond what your solar panels can generate. Net metering policies differ from state to state so make sure to do your homework ahead of time.


SOLAR PANEL FAQ

How do solar panels work for my home?

Solar panels absorb the sun’s energy throughout the day and convert it into direct current (DC) electricity. Most homes and businesses run on alternating current (AC) electricity, so the DC electricity is then passed through an inverter to convert it to usable AC electricity. At that point, you either use the electricity in your house or send it back to the electric grid.


Do my solar panels produce power when the sun isn’t shining?

The amount of power your solar energy system can generate is dependent on sunlight. As a result, your solar panels will produce slightly less energy when the weather is cloudy, and no energy at night. However, because of high electricity costs and financial incentives, solar is a smart decision even if you live in a cloudy city.


What happens if there is snow on solar panels?

Solar panels convert sunshine into power, so if your panels are covered in snow they can’t produce electricity. Snow generally isn’t heavy enough to cause structural issues with your panels, and since most panels are tilted at an angle the snow will slide off. If snow does accumulate, your panels are easy to clean.


Can I go off grid with solar panels?

When you install solar panels on your property, you will still be connected to the grid. This allows you to draw from the grid when your system is not producing all of the power that you need, and send power back to the grid when you produce more than you use. It is possible to go off grid with a solar energy system that includes battery storage, but it will cost significantly more and is unnecessary for the majority of homeowners.


Will I still receive an electric bill if I have solar panels?

Unless your solar energy system includes battery storage and you are fully off the grid, you will receive a bill from your utility. However, you can dramatically reduce your electricity bill, or cut the amount you owe to $0, with a solar panel system that matches your energy use.


Do solar panels work in a blackout?

If your solar panel system is connected to the grid, it will shut off in the event of a blackout. This is to prevent emergency responders and electricity utility repair-personnel from being injured by your panels sending power back to the grid. However, there are certain inverters you can buy that provide backup power in a blackout.


GENERATOR FAQ

Why Choose Generac?

Generac is an American based company that  has been around for close to 60 years. During that time, the company has become known for reliability, superior generator solutions, and offers consumers a huge variety of systems to suit any situation or need you may have. Power generation is what GENERAC is known for and relied on to provide for its customers.


Can I Install The Generator Myself?

Some generator manufacturers such as Generac usually have pre packaged and pre wired systems that already come with very comprehensive installation instructions. However,because of safety reasons and to ensure strict adherence to the state, local, and national electrical codes, generator manufacturers prefer Generac recommends using an authorized dealer such as Robinson Solar Solutions,LLC to ensure proper equipment standards are followed during installation.


Do Generators Have To Be Maintained?

Yes, some simple maintenance of your generator is necessary and it is recommended to be performed annually to also adhere to important Warrant adherents.


Why Should I Invest In An Automatic Backup Generator Rather Than A Portable Generator?

An automatic backup generator has a plethora of advantages over a portable generator during a utility power outage. It turns on automatically, whether you are home, away, or on business and will turn off automatically once power is restored to your home.


PLEASE CONTACT, ROBINSON SOLAR SOLUTIONS, LLC and a representative from our team will respond to your request directly.